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General Questions

Are there any hidden fees or other costs not included in the price?
For all normal sessions, there are no extra fees other than applicable sales tax. There are only 2 exceptions to this rule:
  1. Location Fees: * Does not apply to marathon sessions organized by us.
    Location fees are charges assessed by a venue, such as Stan Hywet for example, they are not charged by us. Many venues charge nothing, but some have very specific rules about professional photography, and many of these venues require permits and/or charge photography fees. They do this so they can control the amount of professional work being done in their venue to make sure we don't overwhelm their regular visitors. Imagine visiting the zoo and trying to fight through a crowd of reporters to see the new lion cub. Not very fun, eh?
  2. Travel Fees: * Does not apply to marathon sessions organized by us.
    Our normal travel radius is within 25 miles of Wooster, Ohio, as determined by Google Maps. If you choose to have your session outside of that area, we charge $0.75 per mile to cover the additional time and expenses.
What's included in the cost of the session?
Each session includes the time and talent of the photographer, time and talent of the assistant, hair, makeup, and photography session varying on which session you book. Also included is the basic editing time and an online password protected proofing gallery. Unless otherwise noted, no product is included with your session.
What forms of payment do you accept?
We accept cash, check, Visa, Mastercard, Discover, American Express, and PayPal.
Can I bring a friend?
You are welcome to bring a friend with you to your session with the understanding that when it come to your session time, we will need room to work.
What is included with your "basic editing"?
Basic editing includes color correction, brightness and contrast correction, and basic skin smoothing. My rule of thumb when it comes to skin smoothing or removing imperfections is "If it'll be there forever, it stays. If it'll be gone next week, it goes." This rule can be a little subjective, but generally, acne is removed while things like scars and birthmarks, unless specifically requested, will be left.
Do you offer additional or advanced editing?
Yes! The cost for additional editing work varies depending on the job. You can use the Contact Us page for specific questions and pricing.
When will my proofs be ready?

Proofs are typically ready within 2 weeks of your shoot. Since we want to make sure everything is perfect for you, this time may increase during periods of heavy volume. We would rather be a little late on a deadline than to compromise the quality of our work for the sake of a schedule.

If your session is time sensitive, we can arrange a high priority status to your session. Use the Contact Us form to request more information and pricing.

Can I view my proofs online?

Yes! We do like you to see your proofs in person first, though, for a very good reason. The color quality can vary greatly from screen to screen, ranging from not too shabby to flat out horrid. Our editing monitors have been color corrected to give us an accurate view of how your images will look coming back from our professional photo lab, so we want to make sure you see a true representation of the quality of your images. After this in-person viewing, we will open a password protected online gallery that you can feel free to share with whomever you like.

If you are uncomfortable with having your images in an online gallery, you can request that one not be created. In this case, your initial proofing session will also be an ordering session.

Can I order products online?
Yes! You can order prints and other products right through your proofing gallery. If there is a product you would like that is not listed in the proofing gallery, just ask, chances are we can get it.
Where is your studio located?
Our studio space is located in our home in Wooster, Ohio. We service Akron, Ashland, Canton, Cleveland, Columbus, Massillon, Mansfield, Orrville, and all of North Eastern Ohio.