Have a question we haven't answered?
Are there any hidden fees or other costs not included in the price?
Location Fees: * Does not apply to marathon sessions organized by us.
Location fees are charges assessed by a venue, such as Stan Hywet for example, they are not charged by us. Many venues charge nothing, but some have very specific rules about professional photography, and many of these venues require permits and/or charge photography fees. They do this so they can control the amount of professional work being done in their venue to make sure we don't overwhelm their regular visitors. Imagine visiting the zoo and trying to fight through a crowd of reporters to see the new lion cub. Not very fun, eh?
Travel Fees: * Does not apply to marathon sessions organized by us.
Our normal travel radius is within 25 miles of Wooster, Ohio, as determined by Google Maps. If you choose to have your session outside of that area, we charge $0.75 per mile to cover the additional time and expenses.
What's included in the cost of the session?
What forms of payment do you accept?
Can I bring a friend?
What is included with your "basic editing"?
Do you offer additional or advanced editing?
When will my proofs be ready?
Proofs are typically ready within 2 weeks of your shoot. Since we want to make sure everything is perfect for you, this time may increase during periods of heavy volume. We would rather be a little late on a deadline than to compromise the quality of our work for the sake of a schedule.
If your session is time sensitive, we can arrange a high priority status to your session. Use the Contact Us form to request more information and pricing.
Can I view my proofs online?
Yes! We do like you to see your proofs in person first, though, for a very good reason. The color quality can vary greatly from screen to screen, ranging from not too shabby to flat out horrid. Our editing monitors have been color corrected to give us an accurate view of how your images will look coming back from our professional photo lab, so we want to make sure you see a true representation of the quality of your images. After this in-person viewing, we will open a password protected online gallery that you can feel free to share with whomever you like.
If you are uncomfortable with having your images in an online gallery, you can request that one not be created. In this case, your initial proofing session will also be an ordering session.